Diagnose first
How leaders facing “I need to work out what's actually wrong before I can fix it.” played it — and how it went.
Difficult feedback
The tools for: “I've been asked to give someone difficult feedback and I've been putting it off.”
Difficult feedback
“I've been asked to give someone difficult feedback and I've been putting it off.”
Decision today
How leaders facing “I need a decision today and the team can't agree.” played it — and how it went.
Diagnose first
The tools for: “I need to work out what's actually wrong before I can fix it.”
Deadline moved
How leaders facing “The deadline moved and nobody told my team.” played it — and how it went.